If you’ve never opened a hosting account or you have changed companies and the new one uses an account administration interface that you haven’t seen before, you may become perplexed about how to do a particular operation in your account or on your desktop PC. That’s the reason why, lots of providers have compiled a knowledge base, which specifies the most common enquiries and challenges related to the specific platform they use, rather than adding only generic information. This type of knowledge base will help you find the needed information quickly and effortlessly, so you won’t need to spend lots of time and energy on issues that may require something as simple as pushing a button or ticking a tick box. Thus, not only can you get stuff done, but you can also learn a ton of new and useful facts, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Web Hosting

If you have purchased your very first web hosting account from our company or have migrated your site over to us, you’ll get used to our services and our in-house created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the info that you could ever need – both general info about the web hosting service as a whole and more specific info about the separate functions that you can use and the obstacles that you may face. The articles are available in 2 places. The entire article collection can be accessed through the Control Panel’s Help section. You can access relevant articles about the different features in each section of the Control Panel too. You can find out how to do just about everything, from creating an .htaccess config file to managing a mailing list, and all the articles include exhaustive instructions, so you will never get bewildered on account of an unclear text. Naturally, in case you confront a more specific problem and you’re unable to find anything about it in our knowledge base, you can get in touch with our help desk support team 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans feature comprehensive online documentation where you will see information on all the features that our custom-built Hepsia Control Panel offers, along with solutions to different questions and complications that you might chance upon. All installation guides feature detailed explanations, so you won’t need to worry about omitting something in case you’d like to export a database, for example. The troubleshooting articles encompass a range of different likely reasons for certain issues and the solution for each one of them, so if you aren’t able to send email messages even though you have the correct SMTP settings, for example, you can swiftly find out what the reason for this might be and repair the issue with a couple of clicks in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in every section. In case you want to check out all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.