Service Uptime Guarantee in Web Hosting
We guarantee 99.9% service uptime for every single web hosting account on our web servers. We take advantage of an innovative cloud hosting platform where every single part of the website hosting service is addressed by a separate set of servers, therefore if one machine fails, the other ones in the cluster will take over instantly. The cloud platform also lowers the overall load tremendously, so the web hosting service is considerably more stable when compared with a service by which everything runs on a single machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your websites will remain online no matter what. Hardware and software firewalls warrant the proper functioning of your machines in case of DDoS attacks whereas in the case of any software problem, we have admins keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server plan purchased through our company. Forget about your website being inaccessible for whatever reason as we use a top-notch cloud internet hosting platform with a custom-built load balancing system. Rather than running everything on one server and risking one service to take everything down, we have spread the numerous services among their own sets of servers. Put simply, your files, database, email messages, statistics, etc., are addressed by independent clusters, therefore the failure of one machine will have no effect on the overall service or on your websites. A number of backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your Internet sites either. We've got hardware and software firewalls and a capable team of administrators to check the incoming and outgoing traffic and to respond to every single software issue 24/7.
Service Uptime Guarantee in VPS Servers
If you acquire a Virtual Private Server through us, we warrant that the physical server your account is created on will be functional no less than 99.9% of the time. While we are not able to control what you’ll do with your VPS and what you install on it, we are going to make sure that the main web server is going to work 24/7 without any disturbances. Our facilities have redundant Internet providers as well as backup generators to ensure the constant work of all machines placed there. When there is a difficulty with any virtual server on the physical one, we've got a group of expert professionals to eliminate it in a very timely manner and to ensure that the other VPS server accounts in that web server won't be affected. We use only new, carefully tested hardware components for the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
When you acquire a dedicated server from our company, we guarantee that it'll be up and running a minimum of 99.9% of the time. Firstly, your server is going to be assembled with new and extensively tested hardware components and we'll not do any compromises about it. Our data center in downtown Chicago offers powerful diesel backup generators, so in the case of an outage your server will still be working and with many redundant Internet service providers, your Internet sites are going to be accessible if there is any online connectivity issue. In case there is any unforeseen circumstances, we have skilled system administrators which monitor all servers all the time and they can take action promptly to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to stop the unwelcome traffic in the case of a DDoS attack.