Installation and Troubleshooting in VPS Servers
The upgrade includes 1 hour of custom work on your hosting server, so in case you acquire any of our VPS servers plans, you could take advantage of this service and have our administrators do different tasks which you are unable to do yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any app that doesn't perform properly for some reason. You may add the upgrade to your package as frequently as you need depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes 30 minutes of custom work on your server also, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. In case you need any custom work from our administrators immediately after your hosting server is prepared, you could get the upgrade during the server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our admins on your hosting server, so in the event that you encounter any difficulties to install a third-party piece of software or some application gives errors and does not work the way it should, our experts shall help you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it includes.