If your hosting provider provides live chat support, you're able to speak with a representative in real-time and find out useful information or get an issue resolved in a timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need just a computer with Internet connection, so that you won't pay any rates in the event that you're in a different state or country. What's more, it is easier to copy and paste info such as domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the telephone. The live chat is also a faster approach to contact the website hosting supplier's support team as compared to using a ticketing system. Last, but not least, in case some situation requires a little more time to be dealt with, you are able to do something different while you wait for assistance on the live chat, which means that you won't waste time - something that's impossible when you're on the phone.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting plans that we offer and we can assist you with almost everything live. In case you don't have an account with our company yet, we're able to give you more info about the packages to help you to pick the most suitable package. In case you are a current customer, we're able to help you with any billing or general matter along with with various common tech issues, for instance an e-mail address installation in a desktop e-mail client. In case you cannot phone us for whatever reason or you are in a country where we don't have a local phone number, our live chat will be the best way to contact us. Certainly, some troubles need more time to investigate and test, so you'll have to open a ticket to our technicians, still, we will save your time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We supply live chat support as standard with our services, therefore if you have any kind of questions regarding our semi-dedicated plans, you are able to talk with our customer care team at any moment regardless if you have already purchased an account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and difficulties, still we can help you with a lot of technical questions too. We can help you choose the right package for your websites in case you don't have an account yet, we can respond to all the billing questions or issues you may have or we can assist you with installing your new e-mail address on your PC or smartphone - all this will be done quickly as our live chat service is online all day, every single day. Whenever you want help, you can speak to a representative and save time and effort.