There are a lot of web hosting companies out there, but the majority of them are resellers who have limited resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The type of support that you'll get via this way of communication varies depending on the supplier - several of them provide experienced telephone support, while others offer common and customer support only since some matters are more time-consuming and it would be a lot less difficult to be resolved through a trouble ticket, especially when the situation has to be escalated. Nonetheless, it's good to know that you can always contact your hosting supplier because there're numerous small problems that can be resolved without difficulty and in a timely manner with a phone call, not mentioning that you're able to get more information regarding the services even before you become a customer.

Phone Support in Web Hosting

If you decide to obtain one of our web hosting plans, you can contact our support team over the phone for 14 hrs a day. We can help you choose the ideal plan for your web sites since we believe that it's better to discuss this kind of matters with a live person. If you already own an account, we're able to assist you with any kind of sales/billing questions as well as general issues, even with some technical problems that don't require a lot of time or escalation to an administrator because it is more appropriate to open a ticket for time-consuming issues so as to have the communication in one place. We have telephone numbers in the United States, Great Britain and Australia, so you will be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as a part of the support services for each semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you'll need to open a support ticket in case you experience such an issue, but for any general, billing or minor tech issues you can always give us a call and we will assist you right away to save you the time you will have to spend on creating a support ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our cutting-edge cloud platform or you're able to receive any other general info about our semi-dedicated services. We now have local phone numbers in the U.S.A., Great Britain and Australia along with a worldwide number, so that you'll be able to call the one which is closer to your region.