1 hour ticket response
Our team of support engineers is specialized in offering rapid answers to all your inquiries. We will examine your tech support ticket the second it is submitted and will reply with a solution to your problem within less than 1 hour after the ticket submission. In reality, our average tech support ticket response time is 20 minutes.
An Outstanding Customer Care Service
Our help desk team representatives have big experience in the web hosting plans field and are accomplished enough to provide a swift solution to your problem. If, however, the issue at hand is not within the competence of a customer support engineer, the trouble ticket will be forwarded to a developer or administrator for further assistance.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how to use a particular feature, we have included a very intuitive Help section in your Web Site Control Panel. You can browse through a rich collection of web hosting account management articles and website administration articles, check the F.A.Q. database or check out our instructional video tutorials.