Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Warranty

  • Each ticket you post to our customer help and support Dept will be replied to within less than 60 mins. The regular problems shall be resolved straight away. Nonetheless, if the assistance inquiry you have sent us requires the assistance of a skilled admin technician, we’ll forward the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Technical Support Service

  • We’ll be working for you 7 days a week to supply guidance and customer support as well as to help you with any issue that you could possibly have as you are monitoring your virtual server. We’re able to assist you with all pre–configured packages, such as your Operating System, server administration panel (in accordance with the VPS type) and the Web Site Control Panel made entirely by us.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Site Control Panel that is included free–of–charge with your VPS gives an included knowledge base. There’s an array of illustrative how–to posts and a variety of step–by–step video training materials that present all the regular website supervision responsibilities. You can easy–access them by clicking the Help or Video keys in the top right part of each Control Panel section.