Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all of our web hosting plans packages, which means that each support inquiry you send is going to be answered to in less than sixty minutes maximum. Our support staff members are educated to efficiently handle any situation and to supply you with well–timed advice on any trouble that you may have.
A Top–quality Support Service
You are able to contact us 24x7x365 with any query you could have relating to our solutions. We now have specialists on duty all the time to provide you with guidance any time necessary. You’re able to use the ticketing system or drop a message at any moment, or you can pick–up the phone or make use of the online chat within working hours.
An Intuitive Help Section
The Control Panel boasts a broad practical knowledge base that’s incorporated into all areas. In each area, you’ll find a Help press button which will load for you a list of step–by–step lessons on how to apply a specific element or conduct a specific action. Also, we have made guide video lessons so as to get a better idea of the Control Panel’s interface.