A 99.9% Server Uptime
The chief advantage of building your own web hosting platform is that you don’t have to worry about compatibility – you design a given set of software apps in such a way as to be compatible with a given set of hardware parts. The final result is something a whole lot more steady and dependable, as there are fewer possible risks of failure. We’ve built our cloud hosting system atop time–proven hardware elements in addition to a heavily tweaked version of Security–Enhanced Linux so as to create an absolutely secure and safe environment for your own sites.
That’s the reason why, with each of our web hosting plans packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you wish to offer a topflight web hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom internal network in an attempt to ensure an ultrasonic connection speed with the outside world.
And because of this, regardless of which datacenters you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money on the line, you can’t feel really safe. This is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel pleased with our web hosting service or in case you need to get a more robust hosting solution, such as a VPS plans or even a dedicated web hosting plans – we will give you a full refund, without secret costs or repayment charges.
24/7 Technical Support
We’ve meticulously hand–picked each single member of our 24x7 support team to make sure that we can offer you the best possible support service that you can possibly get. Each one of our technical support engineers has many years of experience working with hosting accounts behind his back, so they know what they are doing. And they are available to you 24/7/365 – you’ll be able to reach them at any time and they’ll reply ASAP.
Their average response time is just 20 minutes, while with many other web hosting distributors you have to wait for days. And we offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to in less than one hour.