Q: What does the web site migration service involve? Will my website be safe?
A: If your current web hosting provider can no longer match the needs of your site, or if you face continuous downtime, or if you are forced to wait for hours for the tech support staff to respond to you, it might be smart to switch your hosting provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your future provider. At Resellers Cafe, we understand that this can often be hard and time–consuming. That is the reason why we’ll do all that for you at no cost!Our highly knowledgeable technical staff will migrate your website content from your current hosting provider to us. Our techs have got extensive experience with website migration and can take care of anything – from a conventional WordPress–driven blog or Joomla™–driven site, to a very elaborate, custom–made web app.
Q: How much time will the website migration process take?
A: There are lots of factors to take into account – the total amount of files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Still, we do our best to perform all web site migrations within a 48–hour time frame. Less sizeable websites are migrated much faster – typically in less than 24 hours.
Q: Do you need anything from me before you begin moving my website?
A: We will require the login information for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: What about downtime? Will my web site be offline?
A: No. Your web site will continue to be fully operational during the transfer. As soon as everything is completed on our end, we’ll notify you so that you can preview it and check for problems. If everything’s OK, all you will have to do is update your domain’s DNS settings.
Q: Will my old hosting provider need to provide any information/help?
A: While we transfer your web content, your web hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which hosting platforms do you support?
A: Yep. We support all common Linux–driven hosting platforms. We do not support Windows–based hosting platforms, since we do not offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary website creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.